Our full services, including on-farm sample collection and supervision by field staff, will be available to all producers across the country on July 27, 2020.


Updated July 22, 2020

This is a summary of our COVID emergency response levels :

Level 0


Routine Farm Services
  • Regular routine on-farm sanitation and hygiene practices
Level 1

Cautious On-Farm Sampling

Routine Farm Services
  • Staff & farm employee health check confirmed in advance
  • Social distancing on-farm (2 meters) to minimize customer contact
  • Advanced hygiene/sanitation practices
  • Staff PPE optional
Level 2

On-Farm Sampling with Mandatory PPE

Routine Farm Services

Level 1, plus:

  • Staff PPE is mandatory (gloves, mask, glasses, disinfectant, etc.)
Level 3

No Contact Farm Visits and No Sample Collection

No Contact Farm Services

Level 2, plus:

  • No milk sample collection by staff – owner sampled services only
  • Staff may enter the office/barn with no direct customer contact (mask required)
  • Robot sampler set-up/removed if no customers present (mask required)
Level 4

No Entry and No Contact Farm Visits

No Entry – No Contact Farm Services

Level 3, plus:

  • Staff cannot enter barn/buildings
    • Exception is robot sampling device set-up/removal if no customers present
  • eDHI services available
Level 5

No Farm Visits and Lab Services Available

No On-Farm Services
  • All farm services suspended
  • Labs operational with direct shipping of samples from farm to the lab only
  • eDHI services available
Level 6

No Farm or Lab Services

No Farm Services
  • All farm services suspended
  • All lab services suspended – no milk samples accepted by labs
  • eDHI services available
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